Shipping Policy
Welcome to Unitibb Herbals. We are committed to delivering your orders safely, quickly, and efficiently across India.
Order Processing
-
All orders are processed within 1–3 business days after payment confirmation.
-
Orders placed on Sundays or public holidays will be processed on the next working day.
-
During peak seasons, launches, or promotional periods, processing times may be slightly delayed.
Shipping Coverage
We currently ship across:
-
All major cities and towns in India
-
Selected rural and remote locations through our courier partners
For international shipping inquiries, please contact our support team before placing an order.
Estimated Delivery Time
Estimated delivery timelines may vary depending on your location:
LocationEstimated Delivery
Metro Cities2–5 Business Days
Tier 2 & Tier 3 Cities4–7 Business Days
Remote Areas5–10 Business Days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, strikes, or unforeseen circumstances.
Shipping Charges
-
Free shipping may be available on selected products or minimum order values.
-
Standard shipping charges, if applicable, will be displayed at checkout before payment.
Order Tracking
Once your order is shipped, you will receive:
-
A shipping confirmation message/email
-
Tracking details and courier information
Customers can track their shipment using the tracking link provided.
Delivery Attempts
Our courier partners may attempt delivery multiple times. If the package remains undelivered due to:
-
Incorrect address
-
Unreachable customer
-
Refused delivery
the order may be returned to us. Re-shipping charges may apply.
Damaged or Missing Items
If you receive:
-
A damaged package
-
Missing products
-
Incorrect items
please contact us within 48 hours of delivery with:
-
Order number
-
Photos/videos of the package and products
We will review and resolve the issue as quickly as possible.
Delayed Shipments
While we strive for timely delivery, Unitibb Herbals is not liable for delays caused by:
-
Courier service disruptions
-
Natural disasters
-
Government restrictions
-
Public holidays or unexpected operational issues
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Unitibb Herbals will not be responsible for losses caused by incorrect addresses or contact information provided during checkout.
Contact Us
For shipping-related support, contact us:
Unitibb Herbals
📧 Email: care@unitibb.com
📞 Phone: +91-9392005007
🌐 Website: www.unitibb.com
Thank you for choosing Unitibb Herbals. We appreciate your trust and support.
